Refund & Cancellation

a) In case, the buyer cancels the order online before the product has been shipped, the entire 
order amount will be refunded.
b) In case the item ordered has been shipped but has not yet been delivered to the buyer, the 
order can still be cancelled online. Total order amount after deduction of shipment and 
handling charges will be refunded. The refund will be processed, once NDR receives the 
originally ordered item back intact from the courier.
c) However, the order once delivered cannot be cancelled in any case.
d) In case there is an option for online download of data than cancellation will not be 
possible
e) In case of failed transactions or double realization of account for the same order, the total 
deducted amount will be refunded.